Refund policy

Last updated: September 3rd 2027

What you are buying

You are placing a pre-order for Alve, a prenatal dietary supplement beverage. The product is not yet in production. Pre-orders are available in 4-can, 6-can, and 12-can packs.

Estimated shipping: February 2027.

Cancel any time before it ships — full refund

You can cancel your pre-order at any point before it ships, for any reason or none, and receive a 100% refund. No restocking fee, no questions.

Email contact@drinkalve.com with your order number. We will confirm and issue the refund within 5 business days, though your bank may take a further 5–10 business days to post it.

If we do not ship in February 2027

We have committed to shipping in February 2027. If your order has not shipped by 28 February 2027, here is what happens:

We will email you before that date to tell you about the delay and give you a revised shipping estimate.
You can cancel for a full refund — simply reply to that email, or contact us at any time.
If we do not hear from you, and the delay extends beyond the revised date, we will automatically refund your order in full without you needing to ask.

You are never obligated to accept a delayed shipment.

After your order ships

Because Alve is a consumable supplement, we cannot accept returns of opened cans for health and safety reasons.

However:

Damaged or defective on arrival — email us within 14 days of delivery with photos and we will replace it or refund you in full, your choice. Do not consume damaged product.
Wrong item or wrong quantity — we will correct it at no cost to you.
You do not like the taste — tell us within 30 days of delivery and we will refund you in full. You do not need to return the cans. Taste is the whole point of this product; if it is not right for you, we do not want your money.

How refunds are issued

Refunds go back to the original payment method. We do not issue store credit unless you ask for it.

Questions

contact@drinkalve.com — we aim to reply within one business day.